Effective Date: January 26, 2026
Operated by: Daulat Ram Mukund Lal Swadeshi Kendra (Brand: Daulatram’s)
Introduction
Welcome to Daulatram’s (daulatrams.com). Your privacy is a cornerstone of our heritage. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our site or make a purchase. By using our services, you consent to the data practices described in this policy.
Information We Collect
To provide you with our premium dry fruits and a seamless shopping experience, we collect the following:
- Identity Data: Name, date of birth (optional), and gender.
- Contact Data: Shipping address, billing address, email address, and telephone numbers.
- Financial Data: Payment card details and bank account information (Note: These are processed via PCI-DSS compliant gateways like Razorpay/PayU and are never stored on our servers).
- Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
- Technical Data: IP address, browser type, time zone setting, and location data used to improve your site experience.
How We Use Your Information
We use your data strictly for the following purposes:
- Order Fulfillment: Processing your order, managing payments, and delivering your handpicked dry fruits.
- Customer Support: Communicating regarding your orders, quality concerns, or “Purity Guarantee” claims.
- Personalized Experience: Notifying you about new arrivals, “Swadeshi” health tips, and exclusive offers (Only if you have opted-in).
- Security: Detecting and preventing fraudulent transactions to protect both you and our business.
Data Sharing & Third Parties
We do not sell, rent, or trade your personal information. To fulfill our commitment to you, we share limited data with:
- Logistics Partners: Trusted couriers (BlueDart, Delhivery, etc.) who require your address and phone number for delivery.
- Payment Processors: Secure gateways (Shopify Payments, Razorpay) to verify and process your transactions.
- Legal Authorities: Only when required by Indian law or to protect the rights and safety of Daulat Ram Mukund Lal Swadeshi Kendra.
Cookies and Tracking
Our website uses “Cookies” to enhance your browsing experience. Cookies help us remember the items in your cart and understand your preferences for future visits. You can choose to disable cookies through your browser settings, though it may limit some functionalities of our store.
Data Security
We implement industry-standard security measures, including 128-bit SSL Encryption, to protect your data. While no method of transmission over the internet is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards to protect your personal information.
Your Legal Rights (DPDP Act Compliance)
As a “Data Principal” under Indian law, you have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct any inaccurate or incomplete information.
- Erasure: Request that we delete your account and personal data from our records.
- Withdraw Consent: Unsubscribe from our marketing communications at any time using the “Unsubscribe” link in our emails.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware of such a collection, we will take immediate steps to delete the information.
Changes to This Policy
We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. We encourage you to review this page frequently.
Contact Us
In accordance with the Information Technology Act and the DPDP Act, if you have any questions, concerns, or grievances regarding your data, please contact us:
Address: Sarafa Bazar, Near Kumar Wool Store, Karnal, Haryana – 132001
Email: daulatramsindia@gmail.com
Helpline: +91 88606 00134