Privacy Policy
Last updated: June 24, 2025
Daulatrams Organic Store operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Daulatrams Organic Store is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with the Services or communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using the Services, you confirm that you understand and agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
“Personal information” means any data that identifies or can reasonably be linked to an individual. It does not include aggregated or de-identified information.
We may collect or process the following categories of personal information:
- Contact Information: Name, phone number, billing and shipping addresses, and email address.
- Payment & Financial Details: Credit/debit card information, payment method, transaction history, and other payment-related data.
- Account Details: Username, password, preferences, and account settings.
- Shopping & Transaction Activity: Items viewed, added to cart or wishlist, purchases, returns, and order history.
- Communications: Customer support requests, inquiries, and other communications with us.
- Device & Usage Data: IP address, browser type, device information, network data, and how you use the Services.
Sources of Personal Information
We collect personal information from the following sources:
- Directly from You: When you create an account, make a purchase, or contact us.
- Automatically via Services: Through your browser or device using cookies and similar technologies.
- Service Providers: Third parties helping us deliver our Services (e.g. payment processors, fulfillment partners).
- Partners and Third Parties: Including Shopify and marketing platforms.
How We Use Your Personal Information
We use your information for the following purposes:
- To Provide and Improve Services: Process transactions, manage your account, fulfill orders, deliver personalized content, and enhance your shopping experience.
- Marketing & Promotions: Send promotional messages and show you relevant ads based on your activity.
- Security & Fraud Prevention: Verify identities, monitor for fraudulent activity, and secure the Services.
- Customer Support: Respond to inquiries and resolve issues.
- Legal Compliance: To comply with legal obligations or defend our rights.
Disclosure of Your Personal Information
We may share your personal information in the following ways:
- With Shopify and service providers supporting our store operations.
- With Marketing Partners for promotions and targeted advertising.
- With Affiliates or in connection with a business transfer or reorganization.
- As Required by Law or to protect legal rights and safety.
- With Your Consent or as directed by you.
Relationship with Shopify
Daulatrams Organic Store is hosted on Shopify. Information collected through the Services is shared with Shopify, which may also collect information for its own business purposes. Shopify may use this information to improve its platform and provide enhanced features.
For more details on how Shopify handles your data or to exercise your rights regarding their data use, visit the Shopify Consumer Privacy Policy or access their Privacy Portal.
Third-Party Websites
Our Services may link to external websites not controlled by us. We are not responsible for the privacy practices of such websites. You should review their privacy policies before providing any information.
Children’s Data
The Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will delete it promptly.
Security and Data Retention
We use reasonable safeguards to protect your data but cannot guarantee absolute security. Do not send sensitive data through unsecure channels.
We retain personal information for as long as necessary to fulfill the purposes for which we collected it, comply with legal obligations, resolve disputes, or enforce our agreements.
Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal information.
- Delete: Request we delete your data.
- Correct: Ask us to fix inaccurate or incomplete information.
- Portability: Receive your data in a transferable format.
- Opt Out of Marketing: Unsubscribe using the link in our emails.
To exercise these rights, contact us using the details below. You may be asked to verify your identity before we respond.
We will not discriminate against you for exercising your privacy rights.
Complaints
If you have concerns or complaints regarding this Privacy Policy or how we process your data, please contact us. You may also have the right to lodge a complaint with your local data protection authority.
International Transfers
Your personal information may be stored or processed outside your country, including in jurisdictions that may not provide the same level of data protection. We use appropriate safeguards such as Standard Contractual Clauses to ensure your data is protected during such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the “Last updated” date revised accordingly. We encourage you to review it periodically.
Contact Us
If you have questions or wish to exercise your rights under this Privacy Policy, contact us at:
📧 Email: daulatramsindia@gmail.com
📞 Phone: +91-8860600134
